Refund Policy for Step 5
After the initial welcome call, if it is determined that we cannot provide the service, a refund of 90% of the total amount paid will be issued
Once we have started the registration process, if for any reason you decide to cancel, 50% of the total paid will be issued.
Once your test is scheduled, no refunds will be issued under any circumstances.
Non-Refundable Fees
Administrative and preparatory costs are non-refundable and are covered by the 10% retained from the initial payment.
How to Request a Refund
To request a refund, please contact us at guy@returntodutytest.com with your name, payment details, and the reason for your request. Refund requests must be made in writing.
Processing Time
Approved refunds will be processed within 10 business days. Refunds will be issued to the original method of payment.
- Additional Terms
- Refunds are only available to the original purchaser of the service.
- No refunds will be granted if services are delayed or disrupted due to circumstances beyond our control, such as client non-responsiveness or failure to complete necessary steps.
By purchasing our services, you agree to the terms of this refund policy.