Privacy Policy

This privacy policy describes how ReturnToDutyTest.com collects, uses, and protects personal information provided by visitors and customers of this website.

What personal information do we collect?

When you visit ReturnToDutyTest.com, place an order, or submit information through our forms, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, date of birth, driver’s license or CDL information, and payment details necessary to complete your request.

We do not collect more information than is reasonably necessary to provide our services.

When do we collect information?

We collect information from you when you:

• Register or create an account on our site
• Place an order for services
• Complete an intake or request form
• Communicate with us by phone, email, or text message

How do we use your information?

Your information is used solely to provide and support the services you request, including:

1. Coordinating and scheduling your DOT return to duty drug or alcohol test
2. Communicating with you regarding test scheduling, instructions, and results
3. Reporting required test results to the FMCSA Drug and Alcohol Clearinghouse
4. Providing administrative or state-level assistance related to return to duty requirements
5. Responding to inquiries and providing customer support

We do not use your information for unrelated marketing purposes.

Text messaging and communications

If you provide your phone number, you consent to receive calls or text messages related to your service. These communications may include scheduling updates, instructions, reminders, and compliance notifications related to your return to duty process.

Message frequency varies based on your activity. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

We do not send unsolicited marketing or promotional text messages.

Third-party disclosure

We do not sell, trade, or rent your personally identifiable information to outside parties.

Your information may be shared only with entities directly involved in fulfilling your request, such as:

• DOT-regulated testing facilities
• Medical Review Officers (MROs)
• The FMCSA Drug and Alcohol Clearinghouse
• State agencies when required for compliance

All disclosures are limited to what is necessary to complete the service you requested.

Data security

We take reasonable administrative and technical measures to protect your personal information. Payment information is processed through secure third-party payment providers and is not stored on our servers.

Your consent

By using this website, you consent to this privacy policy.

SMS compliance notice

By providing your mobile number, you consent to receive calls and text messages related to your service with ReturnToDutyTest.com, including scheduling updates, instructions, and compliance notifications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

We do not send unsolicited marketing or promotional text messages.